Can you recall a telephonic encounter with a stranger throwing tips and tricks to dig out your UPI pin? We guess the answer is a YES and most probably that’s the reason you are here. Mobile wallets like GPay, BHIM, Paytm, etc. have proved to be a boon in terms of inter-bank and intra-bank transactions. But, as we all know every technological advancement comes with a loophole, these wallets are no exception to it. That is the reason you must know how to report UPI fraud online.
How to respond to a UPI fraud or a monetary loss due to a UPI scam?
As soon as you notice suspicious transactions happening with your account or you have already been a victim of a UPI fraud, be very immediate to take screenshots of transactions, note the transaction ID and beneficiary account details.
This is the info that’s going to pave chances for you to get your money back. Change your PINs and MPINs thereafter. Take the following actions if you have lost your hard-earned money to a scammer or a UPI fraud
1) Lodge a Complaint with Cyber Cell
A UPI fraud can turn the entire table for you within a matter of seconds, hence, you are required to be quick with your response. Lodge a complaint within 2 hours of fraud by calling the cyber cell helpline number 155260 or filing a complaint at National Cybercrime Reporting Portal. You can also rush to your nearest cyber cell and lodge a written complaint about the UPI scam you have been the victim of. Also, this reporting of the UPI fraud will help you to keep a track of the proceeding of the case and action taken during the investigation.
2) Report the UPI fraud To Your Bank
Immediately contact your bank giving the representative the complete details, the quicker you report UPI fraud the safer your money will be. Though time-consuming and less preferable, you can alternatively mail your respective branch along with all the screenshots and shreds of evidence you collected.
Request the representative to block your bank account which will be processed after a few verification steps, this will put every transaction at a halt. Reporting within 3 days of the fraud increases your chances of loss recovery.
3) Contact The UPI Platform
Since you have been the victim of a UPI fraud, you must be using either of these UPI payment apps viz Gpay, PhonePe, Paytm, Bhim, etc. Call the toll free numbers of these service providers to register your complaint. These platforms often provide you with details that strengthen your complaint lodged with the bank and police.
UPI Dispute Redressal Mechanism – National Payments Corporation of India
UPI. /. Dispute Redressal Mechanism. Every end-user customer can raise a complaint with respect to a UPI transaction, on the PSP app / TPAP app. End-user customer can select the relevant UPI transaction and raise a complaint in relation thereto. A complaint shall be first
What is UPI Fraud?- Types, Prevention and Awareness – Razorpay Blog
Let’s take a look at how UPI fraud occurs: Step 1: It all starts with a random call. Fraudsters usually call targets to get their attention, as opposed to texting. They commonly disguise themselves as a bank representative, calling for a seemingly harmless issue.
UPI Frauds: What is UPI? How to Prevent UPI Frauds? – Bajaj Finserv
Step 1 – Download a UPI-enabled app from the Apple App Store or Google Play Store. Step 2 – Select a preferred language to proceed. Step 3 – Choose the number registered with the savings account you want to link. Step 4 – Enter the OTP sent to the mobile number to
How To Prevent UPI Fraud And Improve Financial Security
UPI frauds are carried out in different ways. Let us look at some typical UPI fraud types. Phishing: Phishing is one of the most common online financial frauds. Phishing involves stealing confidential banking details of customers by enticing them with bogus emails, instant messages or text messages.
UPI Frauds Awareness – National Payments Corporation of India
UPI Frauds Awareness Home An Awareness initiative by NPCI to educate users about the types of frauds which can happen and how one can easily avoid these frauds on UPI.
UPI Dispute Redressal Mechanism – National Payments Corporation of India
End-user customer can select the relevant UPI transaction and raise a complaint in relation thereto A complaint shall be first raised with the relevant TPAP in respect to all UPI related grievances / complaints of the end-user customers on-boarded by the PSP Bank / TPAP (if the UPI transaction is made through TPAP app).