Mivi warranty Claim

Mivi Customer service

 

How to Claim Mivi warranty?

Please reach out to us through the contact information provided on the warranty card, or email to [email protected]
While claiming, please share the details of the purchase order along with the product-related complaints.
You can submit your warranty claim by clicking here.

What is covered under warranty?

 

  • Manufacturing defects in materials and workmanship of the product. This warranty applies when the product is used under normal conditions and the purpose for which the product was designed.
  • This limited warranty is only valid in India, and the product is not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by Mivi or Mivi authorized service centers.
  • Mivi may conduct diagnostic tests on customers‘ products to identify the causes of failures/defects.
  • Mivi will determine whether a product is “Out of Warranty” at the company’s discretion according to the standards listed below. Repair of “Out of Warranty” products shall be separately quoted by Mivi service center and respective service shall be provided upon service fee payment.
    • Violations against warranty, including but not limited to customer induced damage, such as self-repairs, exposure to water, damage caused by misuse, alternation, failure to comply with product manual, and so on
    • Invalid warranty
    • Expired warranty
    • Warranty does not cover natural wear & tear, usage under extreme conditions, damage due to improper care (accident, misuse or negligence) and damage caused by acts of god such as floods, fires or earthquakes.
    • If any damage occurs in/on outer surface of the product, including but not limited to cracks, dents or scratches on the exterior cases, screens, camera lenses, buttons and other attachments.

How to register my product’s warranty?

You can register your product warranty in the below link.
https://www.mivi.in/warranty/register

What is not covered under warranty?

  • Products purchased from unauthorised resellers
  • Products damaged from improper handling and usage
  • Lost or stolen products
  • Products purchased over 12 months ago
  • Non quality related issue
  • Free products
  • Accidental damage
  • Intentional physical damage

support.mivi.in/hc/en-us

161 thoughts on “Mivi warranty Claim”

  4. •Taking auto charge (Left) Earpod
    •(Left Airpod) Sometime it doesn’t connet Or Sometime it doesn’t get switch off if it is not in our use as we try to switch off it it doesn’t get switch off.
    Only left airpod is showing us that prblm
    Plzz reply as early as possible

    Reply

  10. I purchased Renewed Mivi ThunderBeats from Amazon, the earphone left earpiece making buzzing sound when I call anyone. I do complaint through email but still don’t get any reply/call by your support team ,only thing that you given to me ticket number but what should I do if I don’t get reply ?
    My ticket ID is 722530 .
    Please contact me as soon as possible

    Reply

  17. My earphones are also not working and they dont even respond to my emails it has been more than 2 months still I haven’t received any response from them..

    Reply

  18. I bought mivi thunderbeats and mivi duopods before 9 months
    Working in Excellent condition
    I think who every saying i think i havent used properly

    Reply

  19. It has been 6 months since I have complained regarding my mivi thunderbeats earphones purchased from Amazon are not working. I have called mivi customer care number several times but I have not got any response. It is highly recommended that please do not purchase any product from mivi as they are doing fraud they sell faulty products and then ignore after sale services.

    Reply

  20. Bought a MIVI product from Amazon,
    Very bad product, complaint number 696118, I called to customer care regularly, After two months, all the customer care staff told me that the product manufacturing has been closed, wait for the back end team response, they never called me, very bad product, if someone is giving you this product in free don’t accept that because after that you would be always in trouble and bad mood.

    Reply

  21. Call Mivi duopods#8OO197374O,,,I purchased Renewed Mivi ThunderBeats from Amazon, the earphone left earpiece making buzzing sound when I call anyone. I do complaint through email but still don’t get any reply/call by your support team ,only thing that you given to me ticket number but what should I do if I don’t get reply ?
    My ticket ID is 722530 .
    Please contact me as soon as possible

    Reply

  22. My product mivi coller 2 music Bluetooth was stop playing automatically I don’t know repair ar replace my product please than you

    Reply

  28. My mivi collar classic neck band disturb for only left side,proper neck band left side not working or sir maine y product 26 December ko perceive kia tha pz sir replace my product

    Reply

  30. I’ve registered warrenty complain about a month ago… Still they don’t replied to me … What do they want to pass the warrenty period. ?

    Reply

  32. My headphones mivi coller 2 a right side spiker is not working
    So please solve the problem in woranty period

    Reply

  36. My mivi duopods f 60 wireless Bluetooth left side pods are not working so I request too help me and solve the problem

    Reply

  46. Issue with Mivi Duopods.
    Ticket [##1739884##] was raised, and the support team shared steps to follow to which I replied that the issue persists.
    No response from the support team post that even on follow-up emails.

    Reply

  53. To promote Indian product I bought a fort s100 sound bar a new one but after installing after 5 min I heared irregular noise and no proper out put
    So I send it back in my own expense 450rupees as courier charge
    But they didn’t track are received the courier and they haven’t received the courier phone
    Nw it’s return back to me
    Very WORST POOR CUSTOMER SERVICE
    Pls solve are refund 99524 18039

    Reply

  55. Mivi Fort s100 subwoofer not working 6 April Ko Maine purchase Kiya Hai Sar theek Karva do please. Rajasthan Jila Alwar Khairthal ka Rahane wala hun. Contact 9928944344 support mivi

    Reply

  57. Mivi Fort s100 subwoofer not working 6 April Ko Maine purchase kiya tha 9928944344 coll back kripya jald se jald theek Karva do

    Reply

  68. Hello sir…..
    I have mivi collar classic neckband in black colour…..i have ordered it about 1 months ago….
    My neckband contain some battery health problems…(sometimes decrease suddenly from 90 to 40 )
    Some time not Charging …defect..

    Reply

  70. Mivi Collar Flash Bluetooth Wireless in Ear Earphones I bought form Amazon in Jan 2022 but now it’s both side earphone is not working this earphone is in warranty period please help mivi support staff thanks u sir I hope u resolve my problem

    Reply

  76. I have bought mivi duo pods f60 from flipkart and I lost its box
    Leaft one is not working properly,Please do something on my case.

    Reply

  80. Hello Mivi service,
    I have raised ticket against replacement and courier boy took my earbuds for replacement but still I haven’t received my replaced product

    Reply

  86. I’m buy mivi f40 duopods. Within 2 months so many problems and your team are not response 😡 worst earphone experience in my life.

    Reply

  96. I have purchased a mivi earpods in which after few months there is a charging issue of case. I have tried contacting mivi and they booked a pickup and eveytime there is a adress error after a long time of waiting.
    Hey help in this issue

    Reply

  103. My mivi duopods F70 wireless Bluetooth right side pods not working.so & Not charging l request to help me and it solved problems.

    Reply

  110. I claimed warranty of my duopods M30 but due to some issues my product didn’t reached the warehouse.. They get empty box
    What should i do
    Where should i get the compensation

    Reply

  113. I bought mivi F40 true wireless headphones on 28 October 2022 but this not proper working now (charging problem).This product now under warranty so please send me another product.
    Mobile no. 8605476456
    Invoice no. FAIBXZ2301030709
    Thank you.

    Reply

  114. My headphone have connecting issue asa well as left side headphones have work only 30 min they have battery backup problem , and your customer care say that i can’t help it

    Reply

  119. I am facing some problems with my mivi Duo pods A25 ,
    Charging problem
    Leat bass on right side
    Left one discharges in an hour

    Reply

  123. My mivi pods f 40 wireless Bluetooth pods not working.so l request to help me. I used only 3 month’s. Please exchange as early as possible.

    Reply

  127. IMPORTANT I bought mive basshaold 100 wrod headfon mivi 29 /09/2022 mivi coller classic pro but this is not buriking now this product is under warranty so plese send me proDroc
    Mobil no 7870328084

    Reply

  128. My MIVI Duo pods A25’s left side bud is not working. I’m not able to claim my products warranty which i had purchased on Aug-2022. I have mailed you my product issue more than twice but i have not got any reply.

    Need complete servicing of my product.

    Where should i register for my products warranty ???

    Reply

  136. Mivi EARPOD mivif70 earbud left side and right side not charging.after one’wee purchase.how to solve this problem.

    Reply

  137. My mivi airbuds A350
    This product is very poor performance and connectivity
    This is very shameful right side buds not working and charging problem and some days backup very good but after few days product not working
    My buds in under warranty please solve my problem

    Reply

  139. Mivi Collar Classic Pro TWS Neckband with 72 Hours of Playtime & Fast charging Bluetooth Headset
    My order id-OD328306222316210100
    My Bluetooth not working

    Reply

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