FIRE-BOLTT Earphones Service center

Boltt Makes Premium Audio, Fitness & Fashion Products Combined With Cutting Edge Technology. Earn Financial Rewards for Listening to Music, Videos, Games, Fitness

FIRE-BOLTT Earphones Customer care

Customer Care No. – 022 4896 5957
Customer Email – [email protected] Customer Care

FIRE-BOLTT Earphones Service center

Address -
C/O Boltt Customer Care Department,
317 - Platinum Techno Park,
Sector 30, Bhagwan Mahaveer Rd,
Vashi Navi Mumbai - 400703

Brand Website – www.boltt.com

What if the item is damaged or you want a replacement?

  1. If your order arrives visibly damaged, please contact Boltt Customer Service immediately. You can reach out to us at [email protected] with your order ID and images of the product. Boltt will dispatch a replacement or initiate a refund immediately.
  2. If you believe that the packaging of your order has been tampered with or damaged before delivery, please refuse to take delivery of the package and submit a ticket at [email protected], mentioning your order ID. Boltt will dispatch a replacement or initiate a refund immediately

 
 

80 thoughts on “FIRE-BOLTT Earphones Service center”

  1. Refer my Invoice Number: JP2RI2021104086,
    Invoice Date: 07/08/2020, Customer Order No: JP2CO144121
    1. My headphone Boltt blast 140 over-ear microphone is not working in bluetooth mode in laptop.
    2. Suggest action because yesterday only received it and not functioning. for the first time got the boltt product but disappointed.

    Reply
  2. Order Number: 406-2191413-5306749
    Invoice Details : HR-DEL5-527316625-2021
    Invoice Date : 01.08.2020
    Within 1 month of purchase it has stopped working & not getting start even. Need Help.
    Registered for warantee but donot know where to claim

    Reply
  3. Order Number: GRGCO337040
    Invoice Details : GR1RI2021104215
    Invoice Date : 03-09-2020
    Within 1 month of purchase it has stopped working & not getting start even. Need Help.
    Registered for warantee but donot know where to claim

    Reply
  4. We have ordered Fire-Boltt Blast 1300 from Amazon on 17th August 2020 and now the headset is not working. Can you please urgently help, as this was specifically brought for online school for my child.

    Reply
    • Fireboltt smartwatch talk was not working I need warranty to watch
      Customer not responding call , messages
      After two months display not working
      Fireboltt talk BSW0004
      Invoice date 18/12/2021
      I was trying to call customer care before 1 month to

      Reply
  5. My earfone is not working …no charging is there ..
    Order date
    21-Jun-2020
    Order #
    408-2182142-6798764
    Order total
    0.00 (1 item)

    Reply
  6. Order #11642
    1) I read wonderful reviews on Amazon for the Boltt Bluetooth Headphones. Later, I found that these are paid or fake reviews. Boltt actually invites YouTubers or influencers to promote the headphones in a way that it generates a lot of interest & momentum leading to innocent consumers getting tricked into a purchase. On their website, they have a separate section for collaborating with YouTubers.
    2) So I paid Rs. 2399 & directly purchased the headphones from their site & to my utter horror, these were defective from the word go. There’s something not fixed inside left earcup & the sound is getting worse. Let’s say if you are walking in your own house, listening to a song, while you walk, there will be a constant jerking sound from the left earcup. If one slightly tilts head, the same jerking sound of something freely moving inside the left earcup will come & keep repeating untill you feel like throwing this shitty pair of headphones into the dustbin.
    3) In my naivety, I went to their site, filled up the complaint form & no complaint number was generated. It’s just a google form.
    4) Their customer care number is invalid.
    5) They don’t reply to complaints posted on social media.
    6) They have one email id & they have been sending bot replies since three weeks. First week, they refused. And then they started sending copy paste bot replies.
    7) Their policy clearly talks of immediate refund in case of a manufacturing defect although it’s clear that they don’t have a customer care so the policy as well as warranty is useless & a waste of one’s time & energy.
    8) My only mistake was buying the headphones in a hurry without doing a check although with the misleading & fake/ paid reviews on Amazon, there was no reason to doubt. They are cheating & doing it in a very smart way, by building up a fake or paid four stars & above rating on a reputed site like that of Amazon. And by recruiting one or two YouTubers who are masters in faking a good review for a disgusting cheap headphone.
    9) If you do a search on ‘Fire boltt blast 1400’, then you will find that a lot of people have reported this manufacturing defect of something moving inside left ear cup & consequently giving out an irritating sound while one is attending a call or listening to a song. Basically, the purpose of using a headphone gets defeated. Aksham Chawla is one gentleman who had this same issue. A question is posted on Amazon & with a guy responding in yes to this known manufacturing defect in Boltt.
    Please take action against these fraudsters & first of all, pls refund my hard earned Rs. 2399 ASAP so that i can purchase some other genuine headphones instead of this crap.
    Please also take action against Amazon for allowing cheats like Boltt to post fake/ paid reviews. If we look closely at the 5 star reviews on Amazon, the person posting the review for Boltt has only one review to his credit, it’s surprising why anyone will post only one review on Amazon?? I am a regular at Amazon & have posted multiple reviews, that’s the difference between a paid or a genuine review.
    One more thing, Boltt recently disabled comments on it’s Instagram handle as angry consumers were wanting a refund.
    Boltt is a total fraud & tricking an innocent consumer to buy a product that is defective & useless. Their modus operandi is to get a four star rating on Amazon by posting paid reviews. On it’s own site, the thumbs down count on reviews is high precisely because the reviews are fake & posted by it’s own employees or friends. Amazon will never post a detailed negative review, I have submitted multiple times, they do not approve the review, Amazon is as much a party to this cheating scam?

    Reply
    • Actually Amazon has a policy sign with their seller in which they block negative reviews ..I came to know this when my brother contact Amazon for selling some product on their site so there sell team called up and told many benefits of selling on their site and one of the thing which he told was that they will block the negative reviews so that it doesn’t harm the seller reputation..

      Reply
    • Actually Amazon has a policy sign with their seller in which they block negative reviews ..I came to know this when my brother contact Amazon for selling some product on their site so there sell team called up and told many benefits of selling on their site and one of the thing which he told was that they will block the negative reviews so that it doesn’t harm the seller reputation..I have too written a negative reviews on Amazon regarding my boltt smart watch which is not posted yet …it is more then 2 weeks now and I know that it will be never get posted..

      Reply
  7. within One month, some internal part is moved out from it’s position, Raised request on the portal however no response. Also tried to contact customer care, no one answered phone

    Reply
  8. My order I’d 11647 only use 1 month then one side automatically problematic not working/ sounding…
    To please me bluetooth headphone replacement me ya my amount Refund paid ..

    Reply
  9. I am purchased Fire Boltt eco 1000 Dated 3rd march 2020. After Nine months suddenly Bluetooth ON OR Off is not working. I already Complaint to officially website with attached photo. But still not any person responding and call back. Very Bad service

    Reply
  10. Even I bought tg product from boltt headphone but one side speaker stop working and it was,under warranty,now when we asked for repair as it is under warranty they make excuses,they are big cheater cheating people to make money,Those who r thing to buy product please don’t buy any product from Boltt company,Even they don’t have any customer care number this really means they r fraud people

    Reply
  11. Worse service from FireBoltt they are wasting my warranty period i have registered complaint 3 times but not proper replay from your FireBoltt team useless brand ever scammer company FireBoltt chor chale bc log fake adds about buds fake 4D buds its just normal buds. I want my replacement of FireBoltt Buds 1000 otherwise iam gonna file complaint against this fake so called brand FireBoltt.

    Reply
  12. I am also following with boltt team from last 3 month even they have collected faulted product from my home not received the replacement yet.
    Already sent multiple email however not receiving any response

    Reply
  13. I am also not hearing to my complaint as my earbuds are not working for calls. It’s only 3-4 months since I bought this and its giving problems and the service is poor.

    Reply
  14. I never expect this kind of service from boltt company. I am giving complain in the month of December that my bluetooth was not working but till know 3month left but I didn’t receive my new replacement device its really very worst service of your company.you guys are provided number in website but no one can pick up the call and after giving so many emails I didn’t found any satisfaction answer from your end so now I only just wanted to know that you guys will providing me my bluetooth or not?

    Reply
  15. When these are the kind of worst reviews customers are getting and above there are no remedies the what is the use of buying this product. Fraud matter.

    Reply
  16. I bought Fire- Boltt 1’4 inch smart watch, No douubt that the watch was working very well..
    But Its charging part was damaged. So, I asked for replacement with warranty it had. A service man took away the product but its been approx. 25 days, I m still waiting for the new unit. If the services are failing to deliver on time then atleast tell the approx. date on which I may get my new unit.

    Reply
  17. DO NOT BUT THE BOLTT SMART WATCH. the watch gets rust/corrosion on the sides within 2-3 uses and they deny any replacement or refund for visible damage. Better go for a noise smart watch instead. Better quality and much better customer service

    Reply
  18. Its a Vary bed smart watch touch screen not working properly and custmer care support is too bed weste of money product.

    Reply
  19. Customer care not respond and Talk rudely.
    My gaana subscription not activated
    While I have filled the form completely many times, still it is not activated yet, call me, it says wait for seven days, it will be months, it has not been activated yet.
    It’s a useless watch, I’ve been regretting taking it

    Reply
  20. After 20 days my watch stopped working no response from their customer service executive . This way the company won’t stand for long . Atleast reply to your customers.

    Reply
  21. Right side of my headphones stopped working after 10 days of purchase i dont know how to claim warranty. And while using bluetooth connectivity sound delays

    Reply
  22. Pathetic company freaking associates dont have any manners to talk with customers number has been provided for just a sake nothing only timepass in one year only smart watch was dead and not turning on i raised a complaint through online but reconfirmation email comes after a week and item already picked up by ecom express courier service and no documentation also provided regarding the pickup and keep continuously following them its better not to purchase anything of this particular brand.

    Reply
  23. My fire-bolt ear Bluetooth ear wireless earbuds is not working. I have purchased it in 4/12/20, i want replacement. Model no. 240639

    Reply
  24. i bought a worst product “Fire-Boltt Echo 1400 Neckband” in 1599rs on 31st May 2021 via Amazon by Order# 405-8130254-4657117 but now I am having issue to operate it so, could you please suggest me that what should I do or you can change it as I have fed up with this item. Please replace it asap otherwise i will have to through it.

    Reply
  25. My boltt 1400 bluetooth headphones not working I purchase it from amazon on 23jan21 already complain and video sended on portal still no reply

    Reply
  26. Hello
    My bolt watch has a charging issue
    The cable has an charging issue as well as the watch
    Please see to it that it gets change or repair.
    My model no. Is BSW002

    Reply
  27. Cheap Products, Cheap Company. No Customer Service. No Replacement under warranty.
    lodged a case in consumer forum but still no response. Followed up many times for the replacement.

    Reply
  28. Fire bolt bluetooth BN1400 warnty issue order date 30/5/2021
    N0 Response your company
    Pls send me dinay letter
    My cont no 7205421602

    Reply
  29. The screen glass of my smart watch is broken which i need to get it repaired but i can’t find the service center. Please tell me how to make it
    i will pay the service fee

    Reply
  30. Order Number: OD123512609215255000
    Invoice Date : 02-12-2020
    Within 15 dayes of purchase it has stopped working & not getting start even. Need Help.
    Registered for warantee but donot know where to claim

    Reply
  31. Don’t buy the product from boltt as the after sales service is annoying .I had purchased a smart watch BSW002 which dint even last for 4 months and when I call for a replacement I was sent a lower version watch . From last 2 months I had written multiple emails , filled Google form and even called up multiple times to the call center and inform them about the issue ,they always told that within 48 hrs their support team will call and resolve the issue but never received a call from them .There call center agents are always busy and you will never get connected ,you have to call them continuously then only once it will get connected..so avoid buying this product as the product is itself not of good quality and on the top after sales support..

    Reply
  32. Watch is not working properly touch is not working and it is not charging it time it is not opening another apps and not working and other apps

    Reply
  33. Fireboltt smartwatch talk was not working I need warranty to watch
    Customer not responding call , messages
    After two months display not working
    Fireboltt talk BSW0004

    Reply
  34. Very bad product and customer support system… I bought it on 29th 2021 September and now it is not turning on. I am tried to connect customer care from last to month…

    Reply
  35. Is there any one who can share the location of service centre of fire bolt in lucknow.if any one know plz tell

    Reply
  36. Dear Team,

    i had purchased from amazon firebolt 1400 model Bluetooth headset but one side not working,
    request to please replace the headset.

    Order ID/NO :404-2374210-3000310
    Invoice No :BOM5-78081
    Invoice Amount :1299

    Reply
  37. Mere airbuds ki charging nahi tik Rahi mene use order karke bass 10 din hi huea hai aur vo barabar kam nahi kar raha mujhe vo exchange karke chahiye tha

    Reply
  38. Hi I have Purchased Fire Bolt Smart Watch Ring 3 on November but within a 1 month its not working if i raise a complaint not a single reply from [email protected] and calling up customer care number 022 4896 5957 the number has been changed to 02269846666 but its not connecting now whom to contact its a very bad service on fire bolt i need a reply for it from a company

    Reply
  39. I have a boltt earphone fr last 2years. The parts touched ear is damaged as the coating is coming off. Where this can be repaired. Reply or call 9867113321

    Reply
  40. میری گھڑی ۱۰ دن میں ہی خراب ہوگئی تھی لاکھ کوشش کے باوجود بھی آپ کع میسج نہیں گیا آج واپس سوچ کر آیا ہوں کہ ہوسکتا ہے جائے ۲۵ دن پہلے میں نے گھڑی کی تھی صرف دس دن میں خراب ہوگئی

    Reply
    • مجھے جواب دیں کہ مجھے کیا کرنا ہوگا fire boltt tornado smartwatch
      I’d no OD126638345395811000
      RECEIVED 27 NOVEMBER
      اور ۸ دسمبر کو ڈیسپلے تھوڑا خراب ہوا دو دن کے بعد پورا خراب ہوگیا

      Reply
      • I received the watch on 27th November and on 7th December the display got damaged a bit. Tried to message you but the message didn’t go through. Two days later the entire display of the watch got damaged.

        fire boltt tornado smartwatch by flipkard ID OD 126638345395811000
        Tell me what to do

        Reply
      • i received the wach on 27 November and 7th December the display got damaged a bit tried to message you but the messagedidn’t go through tow days later the entire display of the watch got damaged fire boltt tornado smartwatch by flipkard ID OD 126638345395811000
        TELL ME WHAT TO DO

        Reply

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