CROSSBEATS Service Center in India

 

CROSSBEATS Service Center in India

CROSSBEATS
512 Brigade Tower,
135 Brigade Road,
Bangalore -25

CROSSBEATS Customer care

Call: 9611293293

Email: [email protected]
 

CROSSBEATS  Warranty Claim Details:

CrossBeats Pebble True Wireless Earbuds comes with 12 months replacement Warranty. Product Registration is mandatory on the official CrossBeats website within 10 days of your purchase to claim the warranty. Write to us on [email protected] for all technical support.
Product Registration:  crossbeats.com/pages/product-registration

CROSSBEATS  Warranty Claim: 

To request a replacement, the customer needs to reach out to our customer service team by contacting us on the website or emailing us at [email protected] or calling us at customer care number 9611293293. The Customer Service Team after looking into your complaint will take an appropriate decision. If the replacement is authorized, the customer will be responsible for sending the defective/damaged product to the service center and the charges will be borne by the customer itself. Authorization does not guarantee an exchange. We will issue an exchange upon receipt of the return package. All products sent back must include all components, manuals, registration cards, and original undamaged packaging.
CROSSBEATS UNDERTAKES THE PRODUCT REPLACEMENT IF:
– the product doesn’t work or is defective due to improper materials or workmanship;
– the product arrived with missing parts or accessories;
– the product arrived damaged;
 

WARRANTY POLICY:

  • EVERY BRAND-NEW Crossbeats PRODUCT purchased directly from one of our official selling channels is covered by a 1-year warranty.
  • The item can be replaced only once within the warranty period.
  • THE WARRANTY PERIOD begins on the date of purchase.
  • If purchased on 3rd party websites or retailers, the product must be registered on our website within 10 days of receipt of the product to be eligible for warranty claims.
  • If the product is determined to be defective, Crossbeats will replace the product or its defective parts (with new or refurbished product).

Source : crossbeats.com

154 thoughts on “CROSSBEATS Service Center in India”

  3. My crossbeats bluetooth is not start and charging. I want to repair crossbeats bluetooth. it is under warranty. Please reply…. earliest..

    Reply

  4. My left side earbuds not working I have registered the product and product is under warranty.pls give me any solution and reply

    Reply

  10. Hey my both earbuds are working but not pairing with each other, only one is active at once I’ve tried everything but it’s not connecting with each other can u pls help me with it!

    Reply

  11. My crossbeats CB raga Bluetooth headset is not working. No indication of charging or anything it looks like dead. Please help in fixing it..

    Reply

  17. Hey my both earbuds are working but not pairing with each other, only one is active at once I’ve tried everything but it’s not connecting with each other can u pls help me with it!

    Reply

  18. My crossbeats urban right earbuds battery is going on for 2 hours after 2 hours signal battery is low and red light is blink plz help me

    Reply

  19. My pabble earbuds case light blink rapidly and when i put buds in that single light wil remain continuously on please help me

    Reply

  22. Today I just got my watch and the QR code to scan and download the app why fit is not working contacted with the customer support team they informed it is a technical issue and will be fixed within one hour but right now it is 6 hours from that incident and yet no action is taken against it very disappointing services provided by crossbeat customer support executive and technical teams to

    Reply

  23. My ear buds are not charging and the mail ID which they given in this page is invalid I want to know how to contact them by replacing

    Reply

  26. My smart watch charger is unable to charge the watch. Is there is any fault in the watch or charger. How do I know…

    Reply

  28. I have purchased the new Orbit smart watch. I find there is an issue with the BT connectivity. It keeps getting disconnected automatically. Reconnection takes time. The company claims BT 5.0 in the watch but the watch shows 3.0.
    Can u please get back to me with an explanation.

    Reply

  29. I have purchased CB-TRAK
    After 2 months of use screen touch is not working.
    Also not getting any resolution from customer support please help me what should I do now

    Reply

  30. My crossbeat orbit smartwatch is showing fake SPO2 Sleep BP tracking details. Even alarm intensity is very low.We can’t feel it. Company is not replying. I want replacement or refund.

    Reply

  31. Very bad service in our kolkata circle.
    My crossbeats smart ace smat watch not working properly.
    The exchange formality is very complicated .
    Very bad Product

    Reply

  33. I have purchased cross beat earbuds and after few days one of the earbud is not working, i have raised so many complaints on their websites and mail but they are not responding any one of my queries. Very bad service, highly disappointed.. will not recommend anybody to buy any of the product of fake cross beats

    Reply

  35. My Crossbeats Pebble is not working. Having some Problems with the Bluetooth. Please reply to the Emails I’ve sent you.

    Reply

  38. I have received a faulty pair of earphones via third party purchase (myntra). I had registered the product at the site mentioned..
    I want it replaced urgently.

    Reply

  39. I have received a faulty pair of earphones via third party purchase (myntra). I had registered the product at the site mentioned..
    I want it replaced with a new proper product

    Reply

  46. I have bought crossbeats epic lite everything is perfect but my was not been hear to the inherent person whom I called plz help me to solve my problem

    Reply

  47. Actually e I got some issue in your product so I want to do the warranty claim of CrossBeats Ace Metal Smart Watch Full Touch Fitness Tracker Blood Pressure Blood Oxygen Heart Rate Monitor Waterproof Exercise Smartwatch for iPhone Samsung Android (Steel Grey) so on this watch this thing are not working at all(Blood Pressure Blood Oxygen Heart Rate Monitor)

    Reply

  52. I want to repair my watch the glass is broken. Pl. let me know the service center in South Delhi.
    Thanks. call on: 9013525300

    Reply

  56. Hi Dear Crossbeats Team I am purchased from crossbeats Trak Watch (amazon), Date.18.03.2021 last 3 Month automatically re-started my watch, can’t stopped, and heart Rate, BP, Blood Oxygen Not working, so what about solution near by no service Station not Available kindly resolve the problem’s or replace my Watch.

    Reply

  62. Hello everyone. Crossbeats customer support is worst. They remove negative comments on social media. So all you can do is post a image Bann Crossbeats and post it on all social media by tagging them everywhere. (instagram, facebook, twitter, linkedin, etc). They dont help you regarding your order until you do this. Youll can check my post on instagram @rahul_kad1 regarding the same. They have reported my account. You’ll can take a screenshot and post it to take action.

    Reply

  63. Hi, My name is fahem khan, I have purchased MODEL NO: CBSN80 This watch display is not working please help me with this problem, I am from Delhi & please tell me your service center address in Delhi, regards.

    Reply

  64. Last tree months am using the crossbeats smart watch but it’s not working please advice the nearest service centers in hyderabad

    Reply

  65. Dear Sir/Madam

    I have problem in crossbeats orbits product. not communicated with my phone this problem occur after one mouth. I can not call and received form this watch. please solve this issue as early as possible. it very very urgent.

    Reply

  67. Hi

    I bought 4 months back the Ignite 3 watch, it seems that it not working, not able power on despite of charging for one day.
    Please resolve this issue asap. i need this to be rectified asap.

    Reply

  69. I m having a problem with my display of my watch can you please tell me how can I resolve my this problem ???

    Reply

  70. my watch not working properly can you please check & repair or replace. my product under to warranty period. multiple time to follow up with you team regarding same issues, but still not response for your team yet. kindly request to you please arrange a call for engineer how one resolve my problem.
    (8287248862).

    * Battery not working long time.
    * auto disconnect to phone.
    *heating problem.

    Reply

  74. I have received defeated product (crossbeats enigma) trying connect to team but no response please help

    Reply

  75. Dear team,
    This is to inform you that I have purchased cross beats Epic truly wireless earbuds this February. But currently I am facing issue with it. It’s left earphone is not getting recharge properly and I am not able to hear any music from it. Please help me in replacing the same piece. Attached is the invoice for same.
    Thanks and regards
    Valay
    9922297422

    Reply

  76. I have been running form piller to post for support from smart watch,. i have never seen such bad support. generated the ticket ID – 118481,- 124401 and – 124908 but till date no response is received. your customer care is only for sales and not for support.
    if I didn’t received respace i would have no other option for star legal producing’s against crossbeats
    hope the message may land some where it finds and finds some responces

    Anil
    9419131710

    Reply

  77. Crossbeats,
    I ordered eartips an fins… (my order no:-96546) for my crossbeats torq TWS on official website crossbeats but i received eartips an type C charging cable, i Call an mailed no good response from customer care team..so i put In.. Crossbeats, i use the product sins nov 2020′ crossbeats product make my life happy with your eco profiled system… Now i facing little more uncomfortable… i attached some details of my purchase..and my problem an order details… thank you for your valuable time to read my message…

    Reply

  83. I Bought an EPIC LITE TRUE Wireless Earbuds from AJIO on 28-06-22. But the product charge stands for only 10 to 15 minutes. Invoice no. FKAR211238163365 SELLER M/S. Reliance Retail Limited. So, the product wants to be serviced or replaced. please do the needfull as early as possible.

    Reply

  89. I have crossbeats ignite pro, and I purchased on February 22, Now smartwatch is not getting charge,please let me know if there is any service center, near south delhi,

    Reply

  92. I have purchased crossbeat ignite 3 smart watch in the month off January 2022 and now the glew of the display and the watch body is not with the good bond now the situation is the display is removed from the body plz help out as the watch is in warrenty

    Reply

  95. My crossbeats right earbud is not connecting to my device even when I have reset the earbuds multiple time but my problem hasn’t been solved and I have registered complain about the problem and no action have been taken since last 3 months is this the way to treat ur costumers and I am very disappointed by the services crossbeats have provided and in case I would say it’s the worst service provider

    Reply

  96. My crossbeats ignite s3 smartwatch got reduced battary backup after single charge from 3-4 days on standby to 2-3 hrs on standby. Plz help me

    Reply

    • Please help me my watch problem crossbeats s3 please request not working display problem please crossbeats customer care supporting my watch help me

      Reply

  101. Hi sir, I am using crossbeat tork Bluetooth ear buds since 1 year. But last 3-4 months I am facing the charging problem. After full charge its only work 2 to 3 hrs with case. Pl’s know me service center in vadodra gujarat. Asap.

    Thank you

    Reply

  103. Crossbeats orbit sport smart watch is not working smoothly.on off button is not working please give me a service centre no in Kolkata or contact me my mobile number is 9679619615

    Reply

  106. We have been following up with you for our refund for the last 6 months but we have not heard anything from you.Again I am attaching the statement for your reference from April to till date.

    Our Order id – KWIKXGI351HF4839951
    Payment Id – 864001039206974967

    We have not received any refund through the above payment id. I have also asked our bank for the same. They said we have not received payment yet and they want which type of mode has been used. NEFT/IMPS/GPAY

    Please help us to close as we need our money back as soon as possible. Alot many mail has return to support but no one is suppoting. Kindly find the attached screenshots for your reference.
    We have been following up with you for our refund for the last 6 months but we have not heard anything from you.Again I am attaching the statement for your reference from April to till date.

    Our Order id – KWIKXGI351HF4839951
    Payment Id – 864001039206974967

    We have not received any refund through the above payment id. I have also asked our bank for the same. They said we have not received payment yet and they want which type of mode has been used. NEFT/IMPS/GPAY

    Please help us to close as we need our money back as soon as possible. Alot many mail has return to support but no one is suppoting. Kindly find the attached screenshots for your reference.

    ITS HIGH TIME NOW!!

    85075 Order no
    ITS HIGH TIME NOW!!

    Order no 85075

    Reply

  111. It’s been almost more than 4 months since I bought orbit infiniti smart watch (invoice date : 13/06/2022).after wearing 15 days it’s started getting problems .after that I raised a complain towards crossbeats for replacement and it’s accepted by you .it took almost a month to reach replacement watch to me ,again I received defective watch from you. again I file a complnt toward you for replacement and again accepted by you.then i sent the watch to you by carrier & received by you inMay ending and i haven’t received any resolution, except saying out of stock .
    It’s been out of stock for more than 3 months and still I’m waiting only

    Reply

  112. I am purchase crossbeats earbuds on 27 October 2021 . today 13 October 2022 now a day the battery backup is very bad .I suggest you everyone no one purchase crossbeats earbuds torq.

    Reply

  114. Poor quality watch not working it self and customer care replied warranty void on IC Malfunctioning.
    Not expected from Crossbeat.
    Oder ID 64485

    Reply

  116. My left side earbuds battery is damaged and this product of mine is not under warranty, if I want to get it repaired then how to do it.

    Reply

  119. am purchase this crossbites product this is faulty.

    i orded this 2days ago and is not working, i also put the mail in crossbets there is no support from the crossbets end.
    plseas suggest what can I do

    Reply

  124. I have contacted you since last 3 days but no response. I am facing batter draining issue in newly smarteatch spectra plus and already shared all the details required but no response.

    Reply

  128. “Crossbeats order #95704” for

    Curv Chargerbox lost magnetic power within 3 to 4 months. The product is under warranty claim of 1 year till March 2023. Have been trying for replacement claim for last 2 to 3 weeks but unfortunately no proper response or solution on claim status.

    Reply

  135. My smartwatch orbit x technical problem not solved no service center or costumer care center number not answering very very bad 😞😞 product not purchase plz

    Reply

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